Pedestal PRO, LLC (Pedestal PRO) warrants its products only to be free from defects in material and workmanship under normal use and service for a period of thirty days after the date of purchase by the original customer. Any other product that is not manufactured by Pedestal PRO is covered under the original manufacturer’s warranty. Pedestal PRO’s sole obligation under this warranty is limited to repairing or replacing, at our option, any parts which shall be determined by Pedestal PRO to be defective, and is conditioned upon the original customer giving notice of any such defect to Pedestal PRO within the warranty period. Pedestal PRO reserves the sole right to make the final decision whether there is a defect in materials and/ or workmanship, and whether or not the product is within the warranty period. Pedestal PRO is not responsible for any damages or other cost proximately caused by, or which may result from installation, shipping, handling, non-recommended operation abuse, or modifications not authorized by Pedestal PRO or for any damages which may arise out of use of the Goods. Batteries, light bulbs and external accessory transformers are considered normal maintenance items and are not covered under this warranty. This warranty shall not apply to any Pedestal PRO product which has been subject to misuse, neglect, accident, or to use in violation of instructions furnished including improper installation or connection to an improper voltage source, or to products damaged by Acts of God (lightning strikes, power surges, floods, fire, natural disaster) or extended to units which have been repaired or altered outside of the factory. This warranty covers bench repairs only, and any repairs must be made at the factory or place designated in writing by Pedestal PRO.
Any product or parts must be returned to Pedestal PRO, 947 W 500 N Ste 101 Lindon UT 84042, freight prepaid. Pedestal PRO will pay ground freight only via the carrier of its choice on return of repaired or replaced items in warranty. Pedestal PRO will not be responsible for any costs incurred involving onsite service calls, or for any labor charges incurred in the removal or replacement of defective parts.
THIS WARRANTY IS MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABLE QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE OR COURSE OF DEALING, AND IN LIEU OF ANY OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF PEDESTAL PRO. ACCORDINGLY, PEDESTAL PRO ASSUMES NO LIABILITY OR OBLIGATION WHATSOEVER IN THE SALE OF THIS PRODUCT INCLUDING ANY LIABILITY FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES TO YOU OR ANY OTHER PERSON, PROPERTY OR ENTITY RESULTING FROM THE USE OR POSSESSION THEREOF. OUR MAXIMUM AGGREGATE LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT. THE LIMITATIONS IN THIS SECTION SHALL APPLY WHETHER OR NOT THE ALLEGED BREACH OR DEFAULT IS A BREACH OF A FUNDAMENTAL CONDITION OR TERM, OR A FUNDAMENTAL BREACH. WARRANTIES IMPLIED BY LAW ARE LIMITED IN DURATION TO THE 30-DAY PERIOD DESCRIBED ABOVE.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state. Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
Pedestal PRO, LLC (Pedestal PRO) charges a 25% restocking fee with the return shipping cost paid by customer. A credit
will be issued via a Credit Memo for use with a future order. Product must be in “like-new” condition and in the original
packaging upon arrival at our factory. Return policy is only applicable with normally-inventoried stock items. No returns will
be accepted by Pedestal PRO for custom-made orders or stock items that have been modified by Pedestal PRO or by
customer. A Returned Merchandise Authorization (RMA) number must first be obtained by calling Pedestal PRO at
1-800-660-3072 in order for Pedestal PRO to accept items to be returned. If item is defective, the 2 pictures showing the
defective area must be emailed to info@pedestalPRO.com to obtain an RMA. Merchandise must be returned within 30 days
of invoice date to receive credit.
*IMPORTANT: If the RMA is not referenced on return shipping labels, the return will not be accepted.
Pedestal PRO, LLC (Pedestal PRO) counts quantities of merchandise prior to shipment. Shipping carriers accept these quantities when receiving product and assigning tracking or PRO numbers. You are responsible to verify the number of boxes, including palletized boxes, you receive PRIOR to signing the delivery receipt for any shipment. Any missing or damaged items must be noted on the delivery receipt and reported to the delivery driver in order to validate a loss/damage claim with Pedestal PRO. Any missing or damaged items not noted on the delivery receipt cannot be replaced at no charge by Pedestal PRO. One exception: “Concealed Damage” claims can (and must) be reported within 5 business days from delivery.